wj2 Privacy Policy
This document covers how your personal information is collected, what it is used for, and how it is kept secure on the wj2 platform. Please read this policy carefully before using the site.
This privacy policy applies to the wj2 website (wj2-bet.cam) and its related services. By creating an account or using the site, you are considered to have accepted the terms of this policy.
wj2 is an online entertainment and betting platform operated for Bangladeshi users. We believe that protecting users' personal information is a fundamental responsibility. This privacy policy explains what information we collect, why we collect it, and how it is handled.
This policy works alongside our Terms and Conditions, and reading both documents together will give you a complete understanding of how the site operates. Where there is any conflict, the wording of this privacy policy takes precedence.
This policy applies only to wj2's own platform. Third-party websites or services — such as payment providers, game providers, or external links — are governed by their own privacy policies, for which wj2 is not responsible.
wj2 collects only the information necessary to operate its services. Details by type are provided below.
Registration and Identity Information
Information you provide when opening an account includes:
- Full name
- Date of birth (for age verification — to confirm the 21+ requirement)
- Email address
- Mobile number
- Username and password
- National ID or passport number (where applicable)
Financial and Transaction Information
Information collected during deposits and withdrawals, such as:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal timestamps
Technical Information
Information collected automatically while using the site:
- IP address
- Browser type and version
- Device type (mobile, tablet, or desktop)
- Page visit times and session duration
- Cookie and local storage data
- Referral URL
Gaming Activity Information
Information recorded about your activity on the platform:
- Game details and bet amounts
- Win and loss history
- Bonus claim and usage records
- VIP level and cashback information
- Session login and logout times
wj2 uses collected information for the following purposes only and will never use it for unauthorised purposes:
Account management and identity verification
Your information is used to create accounts, ensure login security, and complete age verification (21+).
Processing financial transactions
Financial information is used to process deposit and withdrawal requests and to verify the legitimacy of transactions.
Providing customer support
Accessing your account and transaction information is necessary to provide 24/7 support via live chat and email.
Preventing fraud and misuse
Technical data is analysed to detect multiple accounts, bonus abuse, and suspicious financial activity.
Responsible gaming monitoring
As part of implementing our responsible gaming policy, unusual gaming behaviour is identified and users are offered assistance.
Service improvement and personalisation
Gaming and browsing data is analysed to improve platform performance and tailor the experience to user preferences.
The wj2 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
4.1 Types of Cookies
- Essential cookies: These are required to maintain login sessions and ensure security. Disabling them may prevent core site functions from working.
- Functional cookies: Used to remember language preferences, game settings, and personalised account configurations.
- Analytics cookies: Used to understand which pages are visited most and how users navigate the site.
- Third-party cookies: Third parties such as game providers or payment gateways may place cookies, which are governed by their own policies.
4.2 Cookie Control
You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to your wj2 account or completing transactions.
wj2 never sells your personal information to third parties. However, information may be shared in limited circumstances:
Service Partners
Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), game provision, and technology infrastructure management. These partners are obligated to keep information confidential.
Legal Obligations
wj2 may be required to provide information to authorities in response to court orders, lawful requests from investigative bodies, or legal compliance requirements. It may not always be possible to notify the user in advance in such cases.
Analytics Services
Third-party analytics tools may be used to assess and improve site performance. Only anonymous or aggregated data is used in this context — no personal identity is disclosed.
Fraud Prevention
Limited information may be shared with security partners to comply with anti-money laundering regulations and prevent platform misuse. This information is used solely for risk assessment.
wj2 applies multiple layers of security to keep user data safe. All data transmitted between your browser and the server is secured using SSL encryption. User passwords are never stored in plain text — they are always kept in encrypted form.
6.1 Technical Security
- Data transmission is encrypted via SSL/TLS certificates
- Passwords are stored in hashed and salted form in the database
- Firewalls and intrusion detection systems are active
- Regular security audits are conducted
- Server-level data backups and a disaster recovery plan are maintained
6.2 Administrative Security
- Only authorised staff can access specific user data
- All staff receive training on data confidentiality
- Data access logs are recorded
- Staff operate under confidentiality agreements
However, no method on the internet is entirely risk-free. You can also play a role in securing your account — use a strong password and do not share your login details with anyone.
wj2 does not retain user data beyond what is necessary. Retention periods vary depending on the type of data:
- Account information: Kept for as long as the account is active and for a set period after closure for financial audit purposes.
- Transaction records: Retained for an extended period to meet financial regulatory requirements.
- Communication records: Customer support conversations and emails are stored for a defined period.
- Technical logs: Log data is kept for a limited time for site performance and security monitoring.
When an account closure request is made, wj2 processes it as quickly as possible. However, some data may need to be retained for a set period due to legal obligations.
If you have a wj2 account, you have the following rights regarding your own information:
You can request to know what information wj2 holds about you.
You can request that incorrect or outdated information be corrected.
You can request that specific information be deleted, though legal obligations may limit this.
You can request at any time to stop receiving promotional emails or messages.
You can request your personal information in a readable format.
You can request that the use of your information be temporarily limited for specific reasons.
To exercise any of these rights, contact the wj2 support team via live chat or email. Requests will be reviewed and responded to in the shortest possible time.
wj2 strictly prohibits anyone under the age of 21 from registering an account or using its services. An age verification process is carried out at registration, and additional documents may be requested to confirm identity if there is any doubt.
wj2 does not knowingly collect or process information from anyone under 21. If an account is suspected to belong to a minor, it is immediately suspended and a verification process is initiated.
If a parent or guardian believes their child has opened an account with wj2, please contact the support team immediately.
wj2 reserves the right to update this privacy policy as needed. If significant changes are made, a notification will be sent to your registered email address and clearly announced on the site.
Continuing to use the site after changes have been made will be taken as acceptance of the updated policy. We recommend checking this page regularly. Each version will include a "Last updated" date.
If you have any questions about this privacy policy, you can visit our FAQ page for answers to common queries, or contact the support team directly.
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact the wj2 support team. Our support service is available in Bengali and English, seven days a week, twenty-four hours a day.
Live Chat
Get instant support from any page on the site — available 24/7.
Email Support
[email protected] — for detailed requests or complaints.
Any formal complaint or request related to data protection sent by email will be reviewed on a priority basis. We believe that maintaining a transparent relationship with you is the long-term foundation of wj2.