wj2 Responsible Gambling Guide
wj2 operates on the belief that gambling should stay fun, not become a burden. On this page you can learn how to set your own limits, recognize warning signs, and get help when needed.
Age Restriction and Our Commitment
wj2 believes gambling is a form of entertainment — not a guaranteed way to make money. We want every member to play with awareness and within their own means. To support this, we have built tools such as deposit limits, break options, and self-exclusion, all of which can be activated at any time from your account settings.
Our Terms and Conditions contain detailed rules on responsible gambling — you should read them carefully before opening an account.
Tools to Keep Yourself in Control
wj2 provides several self-control features for its members. Using these tools, you can limit your spending, time, and activity.
Set Deposit Limits
Set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately; a 24-hour wait applies when increasing a limit.
Session Time Limit
Set a time limit for how long you play in one sitting. Once the set time has passed, the system will automatically alert you and log you out if needed.
Self-Exclusion
Close your account for a set period — from 30 days up to permanently. During self-exclusion, no login or deposit will be possible.
Bet Limits
Decide in advance the maximum amount you will bet in a given period. This reduces the risk of losing an unusually large amount in a single bad session.
Reality Check Reminder
A pop-up message every 30, 60, or 90 minutes reminds you how long you have been playing and how much you have won or lost in total.
Contact Us Directly for Support
For any issue, contact wj2's 24/7 live chat. Our support team is ready to respond in both Bengali and English.
Recognize the Warning Signs
When gambling starts to go beyond entertainment and become a problem, certain signs appear. If you notice any of the following in yourself or someone you know, take it seriously. More information is available on our FAQ page.
- Repeatedly depositing and betting more in an attempt to recover lost money.
- Taking money from everyday essential expenses (food, rent, transport) to gamble.
- Finding it hard to stop playing, or being unable to stop despite repeated attempts.
- Hiding gambling from family or friends, or not telling them how much has been lost.
- Having trouble concentrating at work or on studies because of gambling.
- Feeling restless, angry, or anxious when unable to play.
Ask Yourself Some Questions
Think honestly about the following questions. If the answer to more than one is "yes", you should seek professional advice.
| # | Question |
|---|---|
| 1 | Did you play beyond your budget at any point last month? |
| 2 | After a loss, did you place larger bets out of anger or frustration? |
| 3 | Have you been dishonest with your family about your gambling? |
| 4 | Is gambling affecting your sleep or ability to work? |
| 5 | Have you borrowed money — or considered doing so — in order to gamble? |
Where to Get Help
Acknowledging the problem is the first step toward solving it. If you cannot manage on your own, help is available through any of the following.
wj2 Live Chat and Email
wj2's support team is available 24 hours a day, 7 days a week via live chat. You can request to activate self-exclusion or close your account directly through chat. You can also reach us by email at [email protected].
Family and Close Friends
Talk openly with a trusted family member or close friend. Support from someone close is often the most effective first step. Keeping it hidden only makes the problem worse.
Professional Counselling
See a mental health specialist or addiction counsellor. Various government and private hospitals across Bangladesh have mental health departments where you can get advice free of charge or at low cost.
Core Principles of Responsible Gambling
wj2 believes every player should have a set budget — and should never go beyond it. Gambling should never be treated as a source of income. It is entertainment, and its cost should be treated as the cost of entertainment.
As noted on our About Us page, wj2 believes in building long-term relationships — not chasing short-term gains. That is why we place the wellbeing and safety of our members above business interests.
Our Privacy Policy makes clear that no personal information collected within the responsible gambling framework will be shared with third parties.
Follow a few simple rules when you play:
- Only play with money you can afford to lose without affecting your daily life.
- Avoid playing when you have been drinking or are in an unsettled state of mind.
- Do not chase losses by betting more after a losing session.
- Take regular breaks — avoid long, uninterrupted sessions.
- Decide in advance how long you will play and how much money you will use.
- Knowing when to stop after a win is a skill — make it a habit.
Protecting Minors
If anyone under the age of 18 lives in your home, make sure they cannot access your account.
Use a password, PIN, or biometric lock on your device. We recommend not saving login details in your browser.
Age is verified at registration for every wj2 account. Additional verification may be requested in any case where there is doubt.